Our gold pieces are 18k Gold Plated and our silver pieces are Sterling Silver. The exact finish for your selected piece is shown in Product Details above

Orders are processed within 1 to 2 business days. Once your order ships, we will email your tracking number. Delivery typically takes 7 to 14 business days, depending on your location. Customised pieces may require additional production time, as shown in their Product Details.

You have 60 days after receiving your order to request a return. This applies to all standard orders, including clearance, sale, and Buy 2, Get 1 Free purchases, provided items are unworn, unused, and returned in their original packaging. Personalised, custom-engraved, custom-sized, and made-to-order pieces are final sale and cannot be returned or exchanged, as they are created specifically for you. This does not affect your rights if an item arrives faulty or damaged.

For rings, measure a ring you already own or use the size guide on the product page. Necklaces list their chain length in the description. Still unsure? Message us and we'll help you choose.

Yes. Every Mary Beloved piece is backed by a lifetime warranty.

• US & UK: 5–10 business days
• Canada, Australia, New Zealand & rest of world: 6–12 business days

Yes. Full refund, no questions asked.

If a piece isn't right for you for any reason — it doesn't fit, it's not what you expected, or you simply changed your mind — send it back and I'll refund you completely.

I've spent 50 years building trust with people I've never met. I'm not going to change that in my last collection.